Effective: November 3, 2025
Check WellCare provides gentle wellness check-ins, routine reminders, and caregiver notifications designed to support daily living and independence. We focus on simple, friendly prompts and timely follow-ups.
We do not provide medical care, diagnosis, treatment, or emergency services. We are not a substitute for your clinician, care team, or 911. If you have urgent symptoms (e.g., chest pain, trouble breathing, severe pain, a fall, or feeling unsafe), call 911 or your local emergency number immediately.
By using the service, you consent to receive automated or live voice calls, SMS, or emails related to check-ins, reminders, alerts, or service updates. Standard carrier rates may apply. You can change preferences in settings or by contacting support.
We may update features, pause, or discontinue parts of the service. Voice/SMS/email can be delayed or fail due to carrier or internet issues. We strive for reliability but cannot guarantee uninterrupted availability.
If you subscribe to a paid plan, you agree to the displayed pricing and billing cycle. Unless stated otherwise, subscriptions renew automatically until canceled. You can cancel future renewals at any time in your account or by contacting support. Taxes may apply.
We collect the minimum information needed to deliver wellness check-ins and caregiver notifications. We may share information with your designated caregiver(s) when you ask us to do so. Please read our Privacy Policy for details.
We may use third-party providers (e.g., telephony, email, storage). They are selected with care, but we are not responsible for their outages, delays, or policies.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHECK WELLCARE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF DATA OR PROFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 3 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold harmless Check WellCare from claims arising out of your misuse of the service, violation of these terms, or infringement of others’ rights.
You may stop using the service at any time. We may suspend or terminate access for violations of these terms or to protect users’ safety. Sections that by nature should survive termination (e.g., disclaimers, limitations of liability) will continue to apply.
These terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, and disputes will be handled in New Jersey courts.
We may update these terms. Material changes will be posted in the app or sent by email. Your continued use after changes means you accept the updated terms.
This is general support, not medical advice. For emergencies, call 911.