What if they miss a call?
Our system attempts to call 3 times. If there is no answer after the 3rd attempt, you are instantly notified via SMS.
Is it a real person calling?
No, it is a warm, friendly automated voice. This ensures the calls are consistent, on-time, and respectful of privacy.
Do they need an app?
No. Checkwell works on any standard phone or landline. No internet or smartphone is required for the senior.
Can I change the call time?
Yes, you can adjust the check-in window at any time through your caregiver dashboard.