1. Dashboard Overview

The dashboard is designed to give you a "healthy at a glance" view. It is divided into three main areas:

Full Dashboard View
The main caregiver dashboard view.
  • Daily Snapshot (Left): The most important health metrics for today.
  • Activity Feed (Bottom Left): A list of recent calls, notes, and recordings.
  • Command Center (Right): Buttons to take action, schedule calls, or view reports.

2. Understanding Metrics

Daily Snapshot Cards

At the top left, you will see the core health indicators:

Wellness Score

A big circle showing a 1-10 score.
10 is excellent. 1-3 is critical.

Pain Level

Self-reported pain from 0 (None) to 10 (Severe).

Mood

AI-detected emotional state (e.g., "Happy", "Anxious", "Tired").

Daily Snapshot Metrics

Adherence Tracking

We track if daily routines are being followed with easy-to-read rings:

Adherence Tracking Rings

Note: The ring percentage (%) shows weekly consistency.


3. Command Center & Actions

The right-hand sidebar allows you to control the system.

📞 Call Now
Trigger an Immediate Check-in

Forces the AI to call your loved one right now. Useful if you want to check on them outside of the schedule.

📅 Adjust Schedule
Change Call Times

Update when the daily call happens. You can also pause calls here (e.g., if you are visiting).

📊 Weekly Report
View Trends

See a summary of how they did over the last 7 days.

⚙️ Client Settings
Edit Profile

Update phone numbers, names, or timezones.

Command Center Actions

4. View Recordings & Full History

Access detailed call logs and audio recordings directly from the dashboard.

Recordings and History Buttons

View Recordings

Listen to past wellness checks and read transcripts.

Recordings View

View Full History

See a complete log of all interactions and status updates.

Full History View

5. Icon & Color Guide

Status Colors

Green (Success): Check-in completed, high wellness score (8-10).
Yellow (Warning): Voicemail left, missed check-in attempts, or fair wellness (4-7).
Red (Critical): Check-in missed completely, help requested, or poor wellness (1-3).

Common Icons

🚨 Critical Alert Box
Action Required
📼 Voicemail Left
🚫 Missed Call
(No Answer)
Successful Check-in

6. Feature Tiers

Your features depend on your subscription plan:

Feature Essential Plus (Popular) MaxCare
Daily Check-ins 1 / day 2 / day 4 / day
Family Members Up to 3 Up to 10 Unlimited
SMS Alerts ✅ Included ✅ Included
Call Recordings Basic ✅ Full Access ✅ Full Access
Advanced Analytics Limited ✅ Mood & Trends ✅ Custom + API