Last updated: 2025-10-02

Check Well Care (“we,” “our,” “us”) provides wellness check reminders and call logging for clients and their caregivers. This policy explains what we collect, why we collect it, and how we handle it.

1) What we collect

• Account info: name, email, phone, caregiver relationships.
• Usage data: call schedules, call results, wellness responses, logs.
• Technical data: device/browser info, IP address, timestamps.

2) Why we collect it

• To deliver reminders, wellness check calls, and dashboard reporting.
• To maintain security, troubleshoot issues, and improve the service.
• To comply with law and protect users and the platform from abuse.

3) How we share

We do not sell personal data. We share only with service providers who help us operate the platform (e.g., telephony, hosting, analytics) under agreements that restrict use to our purposes, or when required by law.

4) Retention

We keep records as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion where permitted by law.

5) Security

We use administrative, technical, and physical safeguards. No system is 100% secure; please use strong passwords and keep your account info current.

6) Your choices

• Access/update your information in your account or by contacting support.
• Opt out of non-essential emails. (Transactional messages may still be sent.)
• Request data export or deletion where applicable (e.g., CCPA/GDPR-style rights).

7) Children

Our service is intended for adults and caregivers. If you believe we have collected data from a minor without appropriate consent, contact us to remove it.

8) Contact

Email: privacy@checkwellcare.com

For how we limit medical/ emergency liability, see our Disclaimer & Consent.